I had a customer come in with a phantom contact in the “To:” field’s dynamic list.  The weird this was this contact did not appear in the actual contact list.  After all the typical fixes — reseting IE, clearing cookies, clearing flash cookies, etc — I had almost given up when I saw a possible fix on some random questionable forum.  The idea was there was a pending invitation request, and that was the phantom contact.  In this case, it was an invitation from “Sexygirlroom.”  It did turn out to be a pending invitation, which once decline, caused the phantom contact to disappear. 

Here is how to decline/remove the contact:

  • Click “Contacts”
  • Click “View Invitations”
  • Click “Groups”
  • Decline any unwanted invitations.